Cookie Policy

1. Introduction

Welcome to Hulak Express ("we," "us," or "our"). This Cookie Policy explains how we use cookies and similar tracking technologies on our website hulakexpress.com and through our services.

Cookies help us provide you with a better experience, improve our services, and understand how users interact with our website. This policy is designed to give you clear information about cookies and your choices.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

2.1 How Cookies Work

When you visit our website:

1. Our server sends a cookie to your browser
2. Your browser stores the cookie on your device
3. On subsequent visits, your browser sends the cookie back to our server
4. This allows us to recognize your device and remember your preferences

2.2 Types of Cookies We Use

We use several types of cookies for different purposes:

3. Detailed Cookie Information

3.1 Essential Cookies

These cookies are strictly necessary for the website to function and cannot be switched off:

Cookie Name	Purpose	Duration	Provider
session_id	Maintains user session state	Session	Hulak Express
csrf_token	Protects against cross-site request forgery	Session	Hulak Express
consent_status	Remembers your cookie preferences	1 year	Hulak Express
auth_token	Keeps you logged in during your session	Session	Hulak Express

3.2 Functional Cookies

These cookies enable the website to provide enhanced functionality:

Cookie Name	Purpose	Duration	Provider
language_pref	Remembers your language preference	1 year	Hulak Express
currency_pref	Remembers your currency preference	1 year	Hulak Express
theme_pref	Remembers your theme preference (light/dark)	1 year	Hulak Express
recent_searches	Remembers your recent search queries	30 days	Hulak Express

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our website:

Cookie Name	Purpose	Duration	Provider
_ga	Google Analytics - distinguishes users	2 years	Google
_gid	Google Analytics - distinguishes users	24 hours	Google
_gat	Google Analytics - throttles request rate	1 minute	Google
_fbp	Facebook Pixel - tracks conversions	3 months	Facebook

3.4 Marketing Cookies

These cookies are used to deliver relevant advertisements:

Cookie Name	Purpose	Duration	Provider
NID	Google Ads preferences	6 months	Google
fr	Facebook advertising	3 months	Facebook
IDE	Google DoubleClick advertising	1 year	Google
personalization_id	Twitter personalization	2 years	Twitter

4. Cookie Management & Controls

You have control over the cookies we use. Use the controls below to manage your preferences:

4.1 Browser Controls

You can also manage cookies through your browser settings. Most browsers allow you to:

Note: Disabling cookies may affect the functionality of our website and your ability to use certain features.

5. Third-Party Cookies

5.1 Embedded Content

Our website may include embedded content from third parties, such as:

• Social media widgets (Facebook, Twitter, Instagram)
• Video players (YouTube, Vimeo)
• Maps (Google Maps)
• Payment processors
• Analytics services

These third parties may set cookies when you interact with embedded content. We do not control these cookies and recommend reviewing the respective privacy policies of these third parties.

5.2 Analytics Services

We use the following analytics services:

• Google Analytics: Tracks website usage and provides reports
• Facebook Pixel: Tracks conversions from Facebook ads
• Hotjar: Provides heatmaps and user behavior analysis

To opt-out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

6. Cookie Retention Periods

Cookies have different lifespans:

Cookie Type	Typical Lifespan	Description
Session Cookies	Until browser closes	Temporary cookies deleted when you close your browser
Persistent Cookies	30 days to 2 years	Remain on your device until they expire or are deleted
First-Party Cookies	Set by us	Directly set by hulakexpress.com
Third-Party Cookies	Set by partners	Set by domains other than hulakexpress.com

7. Your Rights & Choices

7.1 Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have the following rights regarding cookies:

• Right to be Informed: We must tell you about our use of cookies
• Right of Access: You can request information about cookies we use
• Right to Object: You can object to certain types of cookies
• Right to Withdraw Consent: You can withdraw cookie consent at any time

7.2 Your Choices

You have several options for managing cookies:

1. Use our cookie preference center (above)
2. Adjust your browser settings
3. Use opt-out tools provided by third parties
4. Use private/incognito browsing mode
5. Use browser extensions that block cookies

8. Policy Updates

We may update this Cookie Policy from time to time to reflect:

• Changes in our use of cookies
• New legal requirements
• Changes in technology
• Feedback from users

When we make significant changes, we will:

1. Update the "Last Updated" date at the top of this policy
2. Notify users through our website or email
3. Provide a summary of changes
4. Request renewed consent if required

We recommend reviewing this policy periodically to stay informed about how we use cookies.